Intuit - Fontana, CA

posted about 2 months ago

Part-time - Entry Level
Remote - Fontana, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your interactions with customers will be conducted through state-of-the-art video communication software, ensuring a professional and friendly experience. This role is designed for individuals who are passionate about tax preparation and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively. You will utilize government websites, professional resources, and team expertise to seek out and deliver accurate answers to customer inquiries in everyday language. This position requires a minimum commitment of 20 hours per week, making it an excellent opportunity for those looking to earn supplemental income during the tax season.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions with customers to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience using commercial tax preparation software.
  • Ability to interact with customers through video and audio tools in a professional manner.

Benefits

  • 401(k) savings plan with Intuit matching.
  • Paid sick leave.
  • Intuit provided E&O insurance.
  • Employee stock purchase plan.
  • Employee assistance program.
  • Product discounts.
  • Free copy of TurboTax Live.
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