Intuit - Gulfport, MS

posted about 2 months ago

Part-time - Entry Level
Remote - Gulfport, MS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely while collaborating with an exceptional team. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation with ease and confidence. You will be responsible for providing tax advice, full-service return preparation, and managing inquiries related to Intuit's TurboTax products. Your expertise will help clients understand their tax situations and empower them to prepare their taxes effectively. In this role, you will utilize commercial tax preparation software to file 30 or more federal and state individual 1040 tax returns, drawing on your extensive knowledge of tax laws. You will engage with customers through video and audio tools, delivering exceptional customer service and maintaining a professional demeanor. Your commitment to enhancing the Intuit brand will be evident as you delight customers and provide them with the support they need during tax season. This position requires a minimum of 20 hours of work per week, and you must have a dedicated hardwired Internet connection that meets Intuit's security criteria. If you are passionate about helping clients and are ready to earn supplemental income, this is the perfect opportunity for you.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records of customer engagements.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills and ability to interact with customers through video and audio tools.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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