Intuit - Aurora, CO

posted about 2 months ago

Part-time - Entry Level
Remote - Aurora, CO
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely while collaborating with an exceptional team. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and unrestricted credentials such as CPA, EA, or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation with ease and confidence. You will be responsible for providing tax advice, full-service return preparation, and managing product inquiries, all while utilizing Intuit's TurboTax products. Your expertise will not only help clients complete their taxes but also enhance Intuit's brand by delivering exceptional customer service and empowering clients in their tax preparation journey. In this role, you will leverage your strong tax preparation experience, having a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. You will be expected to interact with customers through video and audio tools, providing a professional, friendly, and confident demeanor. Your commitment to helping clients will be paramount as you document interactions and maintain accurate records, ensuring a seamless experience for all customers. This position requires a dedicated hardwired Internet connection that meets Intuit's security criteria and a willingness to work a minimum of 20 hours per week. If you are passionate about taxation and eager to assist clients in achieving their financial goals, this is the perfect opportunity for you.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records of customer engagements.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience using commercial tax preparation software.
  • Familiarity with video communication tools.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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