American Airlines Group - Phoenix, AZ
posted 10 days ago
The Team Lead, Revenue Accounting at American Airlines is responsible for providing leadership and guidance to specialists in the audit of refund requests. This role involves overseeing the training plan, ensuring timely processing of refund audits, and resolving complex passenger inquiries. The Team Lead will interact with various departments within Revenue Accounting and maintain high professionalism while addressing discrepancies and customer issues. Additionally, the position includes monitoring job function targets, conducting evaluations, and providing consultations to team members.