Team Lead, Sales Full Time

Crocs - Canutillo, TX

Part-time,Full-time - Entry Level

Canutillo, TX

Leather and Allied Product Manufacturing

About the position

As a Sales Team Lead, you will oversee daily operations in a retail environment, ensuring exceptional service and achieving sales targets. This role involves training team members, managing store procedures, and fostering a collaborative team atmosphere. You will play a crucial role in driving the store's success while adhering to company policies and promoting a positive customer experience.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M service model.
• Proactively contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas, and concerns.
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations including POS system management, stock replenishment, pricing and markdown processes, and maintaining cleanliness and recovery standards.
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Requirements

• Must be 18 years or older.
• 2 - 3 years of total retail experience, preferably with previous store leadership roles.
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.
• A valid driver's license and clean driving record may be required.
• Desire to succeed in a high-growth, fast-paced retail environment.
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours.