Team Lead Vacation Sales Ambassador

$80,000 - $120,000/Yr

Hilton Grand Vacations - Dallas, TX

Full-time - Entry Level

Dallas, TX

Administrative and Support Services

About the position

We are looking for a Point of Sales Marketing Team Leader! Do you enjoy speaking with guests and selling wonderful vacation packages? If so, don't miss the opportunity to apply today! This position is directly responsible for the promotion of selling vacation packages to eligible on-site guests, which will produce revenue. This person responds to guest requests in a timely manner and represents Hilton Grand Vacations.

Responsibilities

• Pro-actively trains all new hires onsite to assist department.
• Provides bi-weekly email communication back to Area Manager to communicate feedback to the business partner.
• Tracks and provides commentary on all new Honors Members and/or Players Club sign ups at location.
• Supervises all Trip Advisor comments to contribute feedback.
• Acts as a liaison directly with Hilton Resort and HGV.
• Ensures monthly location targets are met and/or exceeded.
• Assists in helping close a package transaction for a team member.
• Provides information and incentives for guests in resort according to local policies.
• Pro-actively pursues all eligible guests on-site to preview HGV through direct purchase of mini-vacation packages.
• Ensures guests meet minimum eligibility for package offers by specific location.
• Completes required paperwork accurately and completely for each package sale.
• Provides location related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information.
• Notifies manager of any shortages in collateral.
• Reviews production reports and informs manager of challenges.
• Assists management with training of new hires on location.
• Gives only one welcome gift per family.

Requirements

• 1+ year hospitality and/or client service experience
• 1+ year of retail or direct selling experience
• Be proficient in Microsoft Office.
• High School/GED
• Ability to work flexible schedule that includes evenings, weekend, and holidays.

Nice-to-haves

• 1+ year In-House Marketing experience in Vacation Ownership Industry
• BA/BS/Bachelor's Degree

Benefits

• Health Benefits start Day 1 for all new hires!
• Competitive earnings package with the income potential of $80K and above.
• Our top performers in 2022 averaged over $120K!
• Medical, dental and vision insurance
• 401K plan
• Paid Time Off (PTO) program
• Outstanding travel benefits