Team Leader - Full-Time

Central Network Retail Group, Llc - Cullman, AL

Full-time - Entry Level

Cullman, AL

Building Material and Garden Equipment and Supplies Dealers

About the position

The Team Leader is responsible for overseeing all store activities in the absence of salaried management, ensuring that the company's culture, mission, and values are exemplified in daily operations. This role requires strong leadership, customer service skills, and the ability to manage store operations effectively. The Team Leader is expected to develop expertise in merchandising, shrink control, and operational aspects while focusing on career development towards senior management roles.

Responsibilities

• Exemplify and ensure CNRG's Mission and Values in daily business operations.
• Ensure aggressive customer service is defined and demonstrated to exceed customer expectations.
• Supervise other associates as assigned.
• Maintain a high level of enthusiasm and motivate other associates.
• Provide appropriate solutions to customer inquiries.
• Stay updated on current programs and communicate them to team members.
• Coordinate merchandise orders to align with sales trends and customer demands.
• Complete cycle counts and reconcile inventory discrepancies in a timely manner.
• Demonstrate leadership and adhere to CNRG's Mission, Vision, and Values.
• Train new associates in product knowledge, selling skills, and customer service.
• Maintain the appearance of the sales floor and stock areas.
• Create merchandise displays to enhance sales and shopping ease.
• Collaborate with associates to complete tasks and achieve budgeted goals.
• Clean the store and exterior areas of the facility.
• Identify and correct safety problems or hazards.
• Complete price shops and price changes promptly.

Requirements

• Demonstrated leadership and problem-solving skills.
• Ability to manage with limited supervision.
• Good oral and written communication skills.
• Understanding of aggressive customer service and team-oriented approach.
• Developed management and organizational skills.
• Ability to interpret data presented in statistical or numerical form.
• Detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Physical ability to climb ladders, reach, bend, twist, kneel, and lift up to 50 lbs.

Nice-to-haves

• Experience in retail management or leadership roles.
• Knowledge of inventory management and merchandising strategies.

Benefits

• Opportunities for career progression within the company.
• Employee discounts on store products.