Team Leader

Tractor Supply - Comstock Park, MI

Full-time - Entry Level

Comstock Park, MI

Merchant Wholesalers, Durable Goods

About the position

The Team Leader at Tractor Supply Company plays a crucial role in assisting the Store Manager and Assistant Store Manager in achieving operational, sales, and merchandising goals while ensuring a Legendary Customer Experience. This position is responsible for fostering a safe and productive work environment, training team members, and executing various store operations effectively.

Responsibilities

• Assist the Store Manager and Assistant Store Manager in operational, sales, and merchandising objectives.
• Promote a safe and productive work environment for all team members, customers, and vendors.
• Train team members on policies and procedures.
• Deliver Legendary Customer Service through GURA: Greet the Customer, Uncover Customer's Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Execute assigned merchandising activities including basic, promotional, and seasonal tasks.
• Perform opening and closing procedures for the store.
• Transport and make deposits to the bank.
• Assess store conditions and assign duties to team members.
• Organize and prioritize workflow using a daily planner.
• Recover merchandise and participate in the freight process.
• Perform regular and promotional price changes and resolve customer complaints.
• Adhere to loss prevention standards and respond to alarm calls as needed.
• Communicate job functions and responsibilities to team members.
• Operate cash register and supervise cash handling procedures.
• Ensure the safety and well-being of birds and maintain poultry holding tanks.
• Operate forklift and baler as required.

Requirements

• Retail experience and/or knowledge in farming, ranching, pet/equine, or welding is preferred.
• Supervisory experience is preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• High school diploma or equivalent is preferred but not required.
• Ability to read, write, and count accurately.

Nice-to-haves

• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Benefits

• Career growth opportunities
• Flexible scheduling
• Employee discounts
• Health insurance options
• 401k retirement plan