Team Leader

Jamba Juice Franchisor SPV - Phoenix, AZ

Part-time - Entry Level

Phoenix, AZ

About the position

The Team Leader at Arcadia Gateway plays a crucial role in the daily operations of the restaurant, ensuring that the highest standards of food quality, service, cleanliness, safety, and sanitation are maintained. This position involves supervising shifts, managing team members, and addressing guest concerns, all while supporting the General Manager and Assistant Manager in their absence.

Responsibilities

• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Provides team members and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Requirements

• Experience in a restaurant or food service environment.
• Strong leadership and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of food safety and sanitation standards.

Nice-to-haves

• Previous supervisory experience in a restaurant setting.
• Familiarity with cash handling procedures.
• Experience with training and developing team members.

Benefits

• Flexible scheduling
• Opportunity for advancement
• Employee discounts