Team Leader

Tractor Supply - Chipley, FL

Full-time - Entry Level

Chipley, FL

Merchant Wholesalers, Durable Goods

About the position

The Team Leader at Tractor Supply Company is responsible for assisting the Store Manager and Assistant Store Manager in achieving operational, sales, and merchandising goals while delivering a Legendary Customer Experience. This role emphasizes creating a safe and productive work environment and involves training team members on policies and procedures.

Responsibilities

• Assist the Store Manager and Assistant Store Manager in operational, sales, and merchandising objectives.
• Promote a safe and productive work environment for all team members, customers, and vendors.
• Deliver Legendary Customer Service by following the GURA model: Greet, Uncover needs, Recommend solutions, and Appreciate the customer.
• Execute assigned merchandising activities, including basic, promotional, and seasonal tasks.
• Perform opening and closing procedures for the store.
• Transport and make deposits to the bank.
• Assess store conditions and assign duties to team members.
• Organize and prioritize workflow using a daily planner.
• Recover merchandise and participate in the freight process.
• Perform regular and promotional price changes.
• Resolve customer complaints and ensure a positive shopping experience.
• Adhere to loss prevention standards and respond to alarm calls as needed.
• Communicate job functions and responsibilities to team members.
• Operate cash register and supervise cash handling procedures.
• Assist team members with the application of policies and procedures.
• Ensure the safety and well-being of birds and maintain poultry holding tanks as required.
• Operate forklift and baler as needed.

Requirements

• Retail experience and/or knowledge in farming, ranching, pet/equine, or welding is preferred.
• Supervisory experience is preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• High school diploma or equivalent is preferred, but not required.
• Ability to read, write, and count accurately.

Nice-to-haves

• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options.
• Employee discounts on products and services.