Team Leader

Tractor Supply - Willard, OH

Part-time - Entry Level

Willard, OH

Merchant Wholesalers, Durable Goods

About the position

The Team Leader at Tractor Supply Company plays a crucial role in assisting the Store Manager and Assistant Store Manager in achieving operational, sales, and merchandising goals while ensuring a Legendary Customer Experience. This position emphasizes the importance of a safe and productive work environment and involves training team members on policies and procedures.

Responsibilities

• Assist the Store Manager and Assistant Store Manager with operational, sales, and merchandising objectives.
• Promote a safe and productive work environment for all team members, customers, and vendors.
• Deliver Legendary Customer Service by following the GURA model: Greet, Uncover needs, Recommend solutions, and Appreciate the customer.
• Execute assigned merchandising activities, including basic, promotional, and seasonal tasks.
• Perform opening and closing procedures for the store.
• Transport and make deposits to the bank as required.
• Assess store conditions and assign duties to team members accordingly.
• Organize and prioritize workflow using a daily planner.
• Participate in the mandatory freight process and perform regular price change activities.
• Resolve customer complaints and ensure a positive shopping experience.
• Adhere to loss prevention standards and respond to alarm calls as needed.
• Communicate job functions and responsibilities to team members.
• Operate cash register and supervise cash handling procedures.
• Ensure the safety and well-being of birds and maintain poultry holding tanks as required.
• Operate forklift and baler as needed.

Requirements

• Retail experience and/or knowledge in farming, ranching, pet/equine, or welding is preferred.
• Supervisory experience is preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• High school diploma or equivalent is preferred, but not required.
• Ability to read, write, and count accurately.

Nice-to-haves

• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options for work-life balance.