Team Manager, Sales - Landmark, Nyc

$87,243 - $123,420/Yr

Tiffany - New York, NY

Full-time - Mid Level

New York, NY

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Team Manager at Tiffany & Co. will support the Director in leading and developing the sales, operations, and security teams to achieve commercial targets and enhance the customer experience. This role involves overseeing store operations in the absence of the Director, fostering a client-centric environment, and acting as a mentor and coach to team members. The Team Manager will embody the values of LVMH, driving sales and service excellence while cultivating a high-performance culture.

Responsibilities

• Coach, guide, and support the sales and operations teams to meet commercial and profitability targets.
• Build strong relationships with clients to achieve or exceed sales targets and KPIs.
• Manage and motivate the team to consistently achieve store commercial targets.
• Drive client development activities to cultivate new and existing clients.
• Deliver exceptional client experiences and ensure Tiffany client experience expectations are met.
• Optimize store amenities to create unique client experiences.
• Attract, hire, and retain top talent to foster a high-performance climate.
• Continuously train and coach team members, providing qualitative feedback and recognition.
• Champion operational efficiency and ensure compliance with internal control procedures.

Requirements

• Minimum of 3 years of retail or luxury retail store management experience or relevant customer-related experience.
• Proven track record in sales generation and managing commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proven ability to develop new opportunities and maintain client relationships.
• Proficiency with Microsoft Office Suite and POS systems.
• Authorization to work in the United States.

Nice-to-haves

• A college/university degree.

Benefits

• Competitive salary range of $87,243.00 - $123,420.00 based on skills and experience.
• Eligibility for bonuses and sales incentives.