Team Member - 22559-4898 W Main St-20105

About the position

The Team Member position at Burger King involves providing excellent customer service in a fast-paced restaurant environment. This role is essential for ensuring customer satisfaction and operational efficiency, with opportunities for career advancement within the franchise.

Responsibilities

• Greets guests with a smile and receives orders.
• Processes payments and responds to customer issues appropriately.
• Operates cash register or point of sale devices as needed.
• Uses suggestive-selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests' orders.
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas, and utensils.
• Cleans dining room, restrooms, and exterior grounds.
• Maintains Health and Safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter).
• Maintains prompt and regular attendance on assigned shifts.
• Follows uniform and grooming standards and policies.
• Works to resolve issues that may arise in the restaurant.
• Learns team effectiveness skills and works with others to achieve team goals.
• Responds to guests' needs in a professional and polite manner.
• Communicates positively with customers, peers, and managers.

Requirements

• High school diploma or GED.
• Basic math skills.
• Restaurant experience preferred but not mandatory.
• Ability to work well in a fast-paced environment and under pressure.
• Good written and interpersonal skills.
• Reliable transportation.

Nice-to-haves

• Experience in customer service roles.
• Ability to work flexible hours.

Benefits

• Wellness program
• Employee discount
• Scholarship Fund Program
• Emergency fund for employees in hardship situations
• Discount program for various services and products
• Provider finder/cost estimation tool
• Pregnancy planning tool