Team Member/Customer Service

$31,200 - $31,200/Yr

HardHatGear - Springfield, MO

Part-time - Entry Level

Springfield, MO

About the position

The Team Member/Customer Service role at Hard Hat Gear involves providing exceptional customer service in a retail environment focused on safety gear and equipment. The position requires building relationships with customers, assisting them in selecting products, and ensuring a well-stocked and organized sales floor. This part-time role offers flexible hours and the opportunity to work in a laid-back, family-oriented atmosphere.

Responsibilities

• Build and maintain long lasting relationships with recurring customers.
• Assist customers in selecting work boots, explaining the different types of safety features to ensure the best fit.
• Engage in suggestive selling, offering alternatives and related items to increase sales.
• Merchandise and restock products on the sales floor.
• Ensure products are properly priced and displayed in the correct department.
• Assist customer inquiries via telephone, email and in store.
• Process transactions accurately using POS systems and cash registers, including cash handling.
• Always willing to go the extra mile.

Requirements

• High school diploma or equivalent.
• Previous experience in a retail store preferred.
• Dependable, trustworthy, and self-motivated.
• Positive attitude and a strong team player.
• Must have a steady employment record.
• Experience with receiving inventory is a plus.
• Valid driver's license with reliable transportation is a must.
• Computer skills required.
• Excellent verbal and written communication skills.
• Flexibility to work extra hours or shifts as needed.
• Saturday availability required.

Nice-to-haves

• Experience in Sales is a plus.

Benefits

• Employee discount
• Paid holidays
• Paid vacation after 1 year
• Closed most major holidays
• Casual attire
• Laid-back atmosphere
• Family oriented