Team Member, Petsense

About the position

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply/Petsense Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Assist customers with loading purchases.
• Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required.
• Complete all documentation associated with any of the above job duties.
• Perform other duties as assigned.

Requirements

• No experience required.
• Retail experience and/or pet/live animal knowledge is strongly preferred.
• A high school diploma or equivalent is preferred, but not required.
• Ability to read, write and count accurately.

Nice-to-haves

• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.