Team Member

Giant Eagle - Massillon, OH

Full-time - Entry Level

Massillon, OH

Food and Beverage Retailers

About the position

As a Team Member at Giant Eagle, you will play a crucial role in delivering exceptional customer service while ensuring a safe environment for both customers and fellow Team Members. Your primary responsibilities will include assisting customers with their shopping experience, managing check-out processes, and maintaining product availability on the sales floor. This position emphasizes teamwork and a commitment to supporting your colleagues to achieve collective success.

Responsibilities

• Replenish products on the shelf, ensuring proper rotation and adherence to code dating procedures.
• Ring up guests' orders by scanning products or entering prices into the register, finalizing sales and collecting payments.
• Set up displays on the sales floor to enhance product visibility.
• Assist with light stocking duties and notify management of any out-of-stock items.
• Maintain back room efficiency by unloading deliveries and organizing stock.
• Follow procedures to meet out-of-stock percentage goals.
• Return misplaced items to their proper locations.
• Bag grocery orders and assist guests in placing them into their carts.
• Provide exemplary customer service and greet guests in a friendly manner.
• Handle products and equipment according to food safety and safety guidelines.
• Promote an inclusive environment that respects diversity among Team Members, customers, vendors, and the community.

Requirements

• 0 to 6 months of experience in a customer service role.
• No high school diploma required, but must be at least 18 years of age.
• Ability to lift up to 50 pounds.

Benefits

• Career growth opportunities within the company.
• Supportive and nurturing work environment.