Team Member

About the position

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Others duties as assigned.

Requirements

• You want to delight customers with great food and good vibes.
• You are friendly and customer service oriented.
• You have strong written and verbal communication skills.
• You can handle the heat of the kitchen - knife skills are a plus!
• You love working in a fast-paced environment.
• You're a team player.
• You enjoy higher levels of noise from music, customer and employee traffic.
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• You're able to stand/walk a minimum of 3 hours or as needed.
• You are at least 16 years of age.
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Benefits

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities