Team Member

Whataburger - Dallas, TX

Part-time - Entry Level

Dallas, TX

Food Services and Drinking Places

About the position

The Team Member at Whataburger is a crucial business partner responsible for ensuring that each customer's experience meets or exceeds expectations. This role involves providing high-quality, freshly-prepared food in a clean and friendly environment. Team Members will participate in a skills development program and achieve certification in specific stations associated with their position, paving the way for career advancement within the company.

Responsibilities

• Protects and promotes the Whataburger Brand at all times.
• Notifies management in advance when unable to report to work as scheduled.
• Checks with management prior to leaving the restaurant at the scheduled time.
• Recognizes and communicates customer service problems to the manager on duty.
• Attends all meetings and training sessions as required by management.
• Submits requests for work schedule changes according to management guidelines.
• Demonstrates Whataburger's Family Value Proposition, Pride, Care, and Love.
• Continues to learn and improve job skills as directed through performance appraisals.
• Learns and adheres to the guidelines set by Company policy.
• Demonstrates respect for all Whataburger Family Members and treats each with dignity.
• Ensures all products are prepared according to quality standards and delivered to the customer within service time standards.
• Supports food production through the preparation and stocking of various food items as directed by management.
• Promotes excellence in customer relations to the rest of the team.
• Operates all designated food production or customer service stations as directed.
• Achieves certification at the specific stations associated with the position.
• Maintains sufficient amounts of prepped produce for the next shift.
• Cleans the customer service areas and disposes of all trash properly.

Requirements

• Must be 16 years or older and legally authorized to work.
• Ability to lift up to 50 lbs.
• Ability to stand during the entire shift.
• Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push.
• Ability to read orders on tickets, menu boards, receipts, etc.

Nice-to-haves

• Experience in a customer service role is a plus.

Benefits

• Competitive WEEKLY Pay
• Referral Bonus Program
• Schedule Flexibility
• Development and Career Growth Opportunities
• Tuition Reimbursement Program
• Discounted Meals
• Service Awards
• Scholarship Program
• Whataburger Family Foundation (Hardship Grant Assistance)
• Chaplain Service
• Paid Vacations