PSA Airlines - Charlotte, NC

posted 6 months ago

Full-time
Charlotte, NC
1,001-5,000 employees
Air Transportation

About the position

Let your career take off with PSA Airlines! As a wholly owned subsidiary of American Airlines, PSA Airlines offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity, striving to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth, and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. The Tech Analyst will be the go-to technical frontline member of the Tech Ops team, driving the efficient and final-fix for aircraft discrepancies that drive operational reliability. This role involves providing technical services to return out-of-service aircraft to service, developing technical action plans to resolve repetitive discrepancies, and collaborating with various teams to achieve superior reliability results. The Tech Analyst will also facilitate technical data exchange, monitor fleet operations, and provide 24/7 technical assistance to increase the technical competency of the frontline Aircraft Maintenance Technicians (AMT). Additionally, the role includes responsibilities related to the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Responsibilities

  • Provide technical services in returning out-of-service aircraft to service.
  • Develop technical action plans to resolve all repetitive discrepancies on the aircraft as identified by Reliability Engineering.
  • Partner and collaborate with Maintenance controllers, Maintenance, Tech Services Engineering, Supply Chain, and Reliability Engineering in achieving superior reliability results.
  • Facilitate technical data exchange between OEM MHIRJ and PSA frontline personnel to resolve repetitive aircraft discrepancies.
  • Responsible for recovering AOS and resolving repeat discrepancies on aircraft as needed.
  • Develop analytics associated with determining final-fix effectiveness of the technical action plans developed to resolve repetitive issues.
  • Monitor fleet operations to drive revisions in Tech Data to ensure long-term corrective actions and memorialize 'lesson learned'.
  • Provide 24/7 technical assistance to company personnel to increase the technical competency of the frontline AMT.
  • Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Requirements

  • Must have a high school diploma or equivalent.
  • Experience in troubleshooting aircraft in transport category type aircraft.
  • At least 2 years in aircraft maintenance or avionics experience.
  • Advanced aircraft maintenance analytical and troubleshooting skills required.
  • Current FAA Airframe and Powerplant license or equivalent engineering experience.
  • Strong ability in the use of technical data such as wiring manuals, structural repair manuals, and engineering repairs.
  • Strong communication and verbal skills.
  • Proficient in the use of Microsoft Office software.
  • Ability to speak/read/write in English.

Nice-to-haves

  • Advanced Technical Degree

Benefits

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit-sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24-hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
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