Tech Infrastructure Program Manager - AV Intake and Design, IT Services

Amazon - Arlington, VA

Full-time

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Technical Infrastructure Program Manager (TIPM) plays a crucial role in managing and delivering AV infrastructure projects at Amazon. This position involves overseeing the identification, scoping, and delivery of AV solutions, ensuring alignment with business needs and technical requirements. The TIPM will work closely with cross-functional teams to drive project success and improve processes for AV infrastructure deployment in corporate offices.

Responsibilities

• Own the identification, scoping, and delivery strategy for the AV solutions in Amazon offices.
• Own projects and initiatives having regional impact, including project schedules and milestones.
• Effectively manage stakeholders to successfully deliver the agreed scope.
• Understand and identify technical obstacles to successfully deliver the designed architecture, identify and mitigate risks.
• Assess costs and benefits and maintain financial reporting control.
• Manage escalation, anticipate and make tradeoffs and balance business needs with technical constraints.
• Clearly communicate project and program status, responsibilities and issues to stakeholders.

Requirements

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies related to infrastructure (i.e. network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds
• 2+ Years' Experience of Managing Enterprise Level AV Services [Support, Design, Hardware Deployment]
• 2+ Years' Experience of managing cross-functional AV Infrastructure projects

Nice-to-haves

• 3+ years of working directly with engineering teams experience
• 5+ Years' Experience of Enterprise Level Program Management [leading or operating]
• 5+ Years' Experience of Managing Enterprise Level AV Infrastructure
• Exposure to multiple project management methodologies is a plus.
• Experience with information security, relational databases and cloud computing.
• Experience within complex organizational settings (e.g., geographic dispersion).
• Familiarity with information security, relational databases and cloud computing
• Excellent organization, quantitative, and presentation skills