Tiktok - San Jose, CA

posted 4 days ago

Full-time - Manager
San Jose, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As part of our global e-commerce logistics team, we are committed to enhancing the customer experience through innovative logistics technology. The logistics team plays a crucial role in our global e-commerce business, focusing on the selection of goods, procurement, warehousing, inventory management, and other essential business modules. Our goal is to empower merchants to expand their businesses worldwide with reliable fulfillment capabilities, making high-quality products more accessible to users at affordable prices. We are seeking a Tech Lead Manager to spearhead the development of a large-scale distributed system for our global e-commerce logistics team. This role involves building and managing the logistics tech team in the US, overseeing the software development lifecycle from technical design to project delivery and online maintenance. The ideal candidate will have a strong understanding of commonly used middleware, such as message queues and caches, and will possess experience in architecture design and implementation, particularly in high-availability and high-performance systems. In this position, you will define a long-term technical roadmap for the team, breaking it down into actionable projects. You will also contribute to technical decisions on various projects, ensuring that the team is aligned with our strategic goals. As a leader, you will be responsible for fostering a positive team structure and morale, helping team members grow continuously in their roles. This is an exciting opportunity to make a significant impact on our logistics operations and contribute to the overall success of TikTok's e-commerce initiatives.

Responsibilities

  • Build and manage the logistics tech team in the US.
  • Oversee the software development lifecycle from technical design to project delivery and online maintenance.
  • Familiarize with commonly used middleware, such as message queues, caches, and scheduled tasks, and understand their principles.
  • Design and implement high-availability, high-performance, and high-scalability architectures.
  • Define a long-term technical roadmap for the team and break it down into projects.
  • Contribute to technical decisions on projects among the product.

Requirements

  • Bachelor's or higher degree in Computer Science or related technical discipline.
  • 2+ years of experience managing or tech-leading a software engineering team.
  • 5+ years of experience in large-scale system development with a solid track record.
  • Strong communication and teamwork skills.
  • Experience in eCommerce supply chain and logistics is a big plus, including fulfillment center, logistics, and/or supply chain technology.
  • Strong business acumen and data sensitivity are a big plus.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with company match
  • Dental and Vision insurance
  • Short/Long term Disability insurance
  • Basic Life, Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements
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