Tech Lead Manager- TikTok E-commerce Global Supply Chain and Logistics

$199,500 - $340,000/Yr

Tiktok - Seattle, WA

Full-time - Manager

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As a Tech Lead Manager in TikTok's E-commerce Global Supply Chain and Logistics team, you will play a pivotal role in optimizing the logistics and warehousing network on a global scale. Your primary mission will be to leverage data analysis, machine learning, and operational research methodologies to enhance operational efficiency while minimizing costs. You will be responsible for generating a comprehensive data portrait of the supply chain, which includes various dimensions such as vendors, commodities, origin points, inventory, production capabilities, and order fulfillment quality. By establishing data-driven methodologies, you will aim to improve operational outcomes and enhance the user experience in global e-commerce services. In this role, you will also identify and highlight global e-commerce trends to optimize the supply of e-commerce commodities, forecast demand, suggest vendor stocking, and enhance production capacity. As a leader, you will manage a small team, providing guidance and fostering growth while ensuring that project timelines are met. You will be expected to contribute to the construction and enhancement of a smart supply chain through business-focused data mining and continuous algorithm iteration. Strong analytical skills are essential to comprehend the underlying logic of the e-commerce supply chain, and creativity will be crucial in spotting and exploiting opportunities for improvement in warehouse layout optimization, inbound and outbound logistics, vehicle routing, and inventory planning. The successful candidate will be tasked with building optimization models and designing algorithms for decision support. Excellent communication skills are necessary for engaging with clients, understanding their business challenges, presenting results, and collaborating with Operations and R&D teams throughout the engagement and implementation process. This position offers a unique opportunity to make a significant impact on TikTok's global supply chain operations, driving innovation and efficiency in a fast-paced environment.

Responsibilities

• Develop and maintain a global logistics and warehousing network by leveraging data analysis, machine learning, and operational research methodologies to enhance operational efficiency and minimize cost.
• Generate a comprehensive data portrait of the supply chain in various dimensions, such as vendors, commodities, origin points, inventory, production capabilities, and order fulfillment quality.
• Establish data-driven methodologies for control and adjustment to improve operational outcomes and the user experience.
• Identify and highlight global e-commerce trends to optimize the supply of e-commerce commodities, forecast demand, suggest vendor stocking, and enhance production capacity.
• Lead and manage a small team, providing guidance, fostering growth, and ensuring that project timelines are met.
• Contribute to the construction and enhancement of a smart supply chain through business-focused data mining and continuous algorithm iteration.
• Build optimization models and design algorithms for decision support.
• Engage with clients to understand their business challenges and present results effectively.

Requirements

• Hold a Master's degree or higher in Computer Science, Automation, Statistics, Mathematics, Logistics, or Operations Research.
• Experience in solving LP/IP problems using tools such as Gurobi, CPLEX, SCIP, ORTools, and proficient in programming languages such as Python, Go, Java, or C++.
• Demonstrable skills and experience in machine learning, data analytics, and feature engineering.
• Self-driven, with a solid understanding of the underlying logic of the business and the ability to adapt to rapid business changes.
• Excellent communication skills, effective team leadership, and the courage to drive business change.

Nice-to-haves

• Experience in applying logistics-related algorithms in the e-commerce sector.
• Optimization experience in large-scale operations research problems.
• Familiarity with various heuristic algorithms.
• Previous experience leading and managing a technical team in a fast-paced environment.

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with a company match
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements