Tech Lead, Quality Assurance Engineering - Global E-Commerce

$190,000 - $266,000/Yr

Tiktok - Seattle, WA

Full-time - Senior

Seattle, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. With global offices in major cities, we are at the forefront of the e-commerce industry, which has seen tremendous growth and competition among leading internet companies. Our quality assurance engineering team plays a crucial role in maintaining a stable, secure, and intuitive e-commerce ecosystem for our millions of loyal users worldwide. We are seeking passionate and talented individuals to join us in shaping the future of e-commerce at TikTok. As a Tech Lead in Quality Assurance Engineering, you will be responsible for constructing the Global e-commerce quality assurance system and building the US QA team, which includes Test Engineers (TE) and Software Development Engineers in Test (SDET). This role requires hands-on involvement, where you will need to have a clear understanding of the business logic and system architecture. You will actively participate in the test execution of various projects, ensuring a deep grasp of the overall project process specifications, testing techniques, and related platforms and tools. Additionally, you will guide new team members to help them get started quickly. Your responsibilities will include managing the quality throughout the entire project life cycle, which encompasses formulating quality assurance plans and strategies, identifying and avoiding risks, standardizing project processes, controlling entry and exit quality standards, and managing defects. You will also be tasked with keenly identifying top quality risks and efficiency bottlenecks, researching effective solutions, and promoting their implementation. Establishing efficient and trusting cooperation with stakeholders will be essential to your success in this role.

Responsibilities

• Construct the Global e-commerce quality assurance system and build the US QA team, including Test Engineers and SDETs.
• Participate in the test execution of projects and guide new team members in understanding project processes and testing techniques.
• Manage quality throughout the project life cycle, including formulating quality assurance plans and strategies, risk identification, and defect management.
• Identify top quality risks and efficiency bottlenecks, research effective solutions, and promote their implementation.
• Establish efficient and trusting cooperation with stakeholders.

Requirements

• Bachelor's degree or higher in Computer Science or related fields from accredited institutions.
• At least 5 years of experience in testing and development in Internet companies, with 2 years in leading QA projects as Tech Lead.
• Familiarity with at least one programming language such as Java, Python, or Go, with strong technical judgment.
• Experience in quality assurance methodology and a deep understanding of CI/CD, quality standards, and various testing types.
• Excellent project quality management experience and strong technical judgment.
• Strong self-driving force and quick learning ability.
• Strong collaboration and communication skills in multinational, cross-functional teams.
• Ability to handle concurrent tasks efficiently.

Nice-to-haves

• Experience in e-commerce business is a big plus.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% for dependents, and a Health Savings Account (HSA) with company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• Flexible Spending Account (FSA) options for healthcare and dependent care.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• Mental and emotional health benefits through EAP and Lyra.
• 401K company match, gym, and cellphone service reimbursements.