Tech Operations Analyst - Level 2 - Remote (NO C2C)
Vaco•Farmington Hills, MI
487d•Onsite
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About The Position
The Tech Operations Analyst - Level 2 is responsible for acting as the primary escalation point for dealer support issues, ensuring high-quality service and effective problem resolution. This role involves collaboration with various teams to manage support tickets, address additional support needs, and maintain knowledge of products and services. The analyst will also participate in on-call support rotations and contribute to continuous improvement initiatives within Business Operations.
