tech pm

$135,200 - $145,600/Yr

Randstad - Seattle, WA

Full-time - Mid Level

Seattle, WA

Administrative and Support Services

About the position

Randstad Digital is seeking a skilled Tech Program Manager for a contract role in Seattle, Washington. This position involves managing engagement with data governance programs, collaborating with various stakeholders, and ensuring the successful delivery of projects within the Retail and Technology space.

Responsibilities

• Manage engagement with data governance programs to create rhythm for ongoing support, maturity, and metrics reporting.
• Work with the Data Governance team and business partners to research, evaluate, document, maintain standards, and data governance best practices.
• Listen, understand, and analyze business requirements and work collaboratively with internal and external stakeholders to ensure the best possible experience when supporting the teams and looking at health parameters of the Product Location Information Master System.
• Establish process, governance and working agreements to enable India North America collaboration.
• Establish scrum/processes to drive delivery and efficiencies for the team.
• Work with stakeholders in identifying and preparing scope of work for the team.
• Translate Yearly/Quarterly Initiatives into clear measurable OKRs & KPIs.
• Plan (effort, task, resources) with respective tower TPMs, track and report project status.
• Own and build team members onboarding/offboarding processes.
• Good tech stack and system design knowledge on the relevant areas.
• Should be responsible to own and remove impediments.
• Representation in various forums.
• Liaise with Managed Services Partners for L1/L2 Support, Cloud Engineering, Product Development in order to facilitate progress, resolution, consistency of approach to resolve customer's issues during go-live events.
• Define, document, and implement the best practice processes for program management.
• Help customers understand best practices around advanced cloud-based solutions.
• Be a part of the project team with diverse skills and working styles.
• Manage, control, prioritize, provide the latest status, and visibility to stakeholders responsible.
• Identify and utilize necessary tools to support new and evolving processes.
• Manage relationships throughout the customer organization including all project team members, business contributors and stakeholders, and executive management.
• Establish trusted relationships with customers and prospects and understand their objectives. Solicit and provide product feedback from customers and prospects.

Requirements

• Minimum 10 years of experience in program management.
• Bachelor's degree in a relevant field.

Benefits

• Health insurance
• Incentive and recognition program
• 401K contribution