Tech Project Manager SVP - JERSEY CITY

$163,600 - $245,400/Yr

Citigroup - Jersey City, NJ

Full-time - Senior

Remote - Jersey City, NJ

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Program Management Senior Lead at Citi is a strategic professional responsible for overseeing the planning, direction, and coordination of various programs within the organization. This role requires excellent communication skills to negotiate with senior management and stakeholders, ensuring that program objectives align with business goals. The position involves managing relationships, directing program delivery processes, and ensuring adherence to standards while driving resolution of issues that may arise. The ideal candidate will have a strong background in financial services and demonstrate critical thinking and problem-solving abilities.

Responsibilities

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Identifies stakeholders and key organizations and builds and manages relationships.
• Directs the creation of multiple programs of work and manages their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets business objectives.
• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order to ensure the program can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensures mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Requirements

• Relevant experience in the financial services industry.
• Demonstrated commitment to quality and attention to detail.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders.
• Critical thinking and problem-solving skills.
• Ability to interact with colleagues outside of the immediate Data Engineering team, including all technology lines of business, Finance, Risk, Business partners, ECDO, Product and Data owners, COO Transformation office.

Nice-to-haves

• Master's degree beneficial but not essential.

Benefits

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources