Tech Writer/Content Strategist

$93,600 - $114,400/Yr

Insight Global - Atlanta, GA

posted 3 months ago

Full-time - Mid Level
Atlanta, GA
51-100 employees
Administrative and Support Services

About the position

A Fortune 100 client of Insight Global is seeking a Technical Content Strategist/Technical Writer to join their Enterprise Architecture team. This role is pivotal in bridging the gap between technical subject matter experts (SMEs), product managers, and leadership to create engaging and digestible content that effectively markets internal training and technology capabilities across the organization. The Technical Content Strategist will be responsible for developing a comprehensive strategy and project plan that outlines the types of marketing materials recommended for various initiatives. This includes understanding the upcoming elective trainings for Software Engineers and determining the most effective medium to promote these trainings, whether through email campaigns, pamphlets, news articles, or other formats. The goal is to showcase the value of these trainings to potential participants and ensure that the content resonates with the target audience. The position requires a collaborative approach, as the Technical Content Strategist will conduct discovery meetings with technical SMEs and training leadership to gather insights and information necessary for content creation. Additionally, the role involves roadmap development for each area of capabilities and current projects, ensuring that all content aligns with the strategic goals of the organization. The Technical Writer will also engage in hands-on content creation, producing high-quality technical documentation that meets the needs of various stakeholders. This position is ideal for someone with a strong technical background and excellent communication skills, capable of translating complex technical concepts into clear and concise messaging that is easily consumable by a diverse audience.

Responsibilities

  • Conduct discovery meetings with technical SMEs and training leadership to gather insights.
  • Develop roadmaps for each area of capabilities and current projects.
  • Create engaging content and perform technical writing for various initiatives.
  • Determine the best medium for marketing training opportunities to Software Engineers.

Requirements

  • 5-10 years of experience in technical writing or content strategy.
  • Mid-level or higher expertise in decision-making regarding media formats.
  • Effective communication skills to convey clear and concise messages.
  • Strong collaboration experience with engineers, product managers, and leadership.
  • Strong technical acumen to understand deep technical offerings and capabilities.
  • Experience in an enterprise-level environment.

Nice-to-haves

  • Marketing background is preferred but not mandatory.
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