Technical Account Manager - Alternative Investments

Bloomberg - New York, NY

Full-time

New York, NY

Broadcasting and Content Providers

About the position

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: The Alternative Investment Funds team supports Bloomberg's suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, our team has the data, solutions and industry network to help clients take their fund and company analysis to the next level. What's the role: Our team is a group of Technical Account Managers who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content.

Responsibilities

• Provide outstanding support to our content partners so that they trust us with their valuable content.
• Establish, maintain, and improve relationships with content partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets.
• Prioritize and manage projects with multiple partners to improve efficiency and return on investment.
• Work closely with a team of account managers, technical specialists and product managers to better understand our clients' data needs and key market trends and develop your account strategy.
• Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content.
• Support colleagues with campaigns to ensure a high standard is reached across the team.
• Become a true domain expert in Alternative Investments by using Business Intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvements.

Requirements

• A Bachelor's Degree or higher in relevant data technology or financial field, or equivalent professional work experience.
• Minimum of 2 years experience working in the financial industry or working directly with clients.
• Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously.
• Understanding of capital markets and the investment lifecycle for private assets.
• Good interpersonal skills and a desire to work directly with customers.
• Excellent written and verbal communication skills.

Nice-to-haves

• Certification such as a CFA charter holder or CAIA.
• Experience in using Business Intelligence to identify gaps and trends, or opportunities for product enhancements.
• Knowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python.

Benefits

• Competitive salary ranging from $75,000 to $95,000 annually.