Amazon - New York, NY
posted 5 days ago
The Technical Account Manager (TAM) for Enterprise Support at AWS plays a crucial role in helping customers maximize their use of AWS services. This position is not sales-oriented but focuses on being the principal technical advisor and advocate for customers, ranging from startups to Fortune 500 companies. The TAM will work closely with customers to understand their operational needs and technical challenges, providing strategic guidance and support to ensure their AWS environments remain healthy and efficient. The role involves collaboration with engineers and service teams to resolve issues and proactively drive customer adoption of AWS services.