Technical Account Manager - FA&D - Remote

Ansys - Waltham, MA

Full-time - Mid Level

Remote - Waltham, MA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Technical Account Manager (TAM) at Ansys serves as a key partner to customers, focusing on understanding their needs and aligning Ansys solutions with their business initiatives. This role involves collaborating with the Enterprise Account Manager to identify growth opportunities and coordinating technical activities to enhance customer experience and expand Ansys' footprint in the market.

Responsibilities

• Establish and maintain long-term relationships with assigned accounts as the primary technical contact.
• Collaborate with the Enterprise Account Manager to identify strategic technical activities to achieve sales goals.
• Map customer technical requirements to Ansys solutions within the aerospace and defense industry.
• Leverage technical resources to expand Ansys' presence and displace competition.
• Review technical support activities and ensure quality goals are met through local support managers.
• Support account-based marketing strategies to drive technology adoption and deployment.
• Lead opportunity qualification and drive technical campaigns for complex engagements.

Requirements

• Bachelor's, Master's, or Doctoral degree in Aerospace Engineering or a related field.
• Minimum of 4 years of experience in account management or engineering software environment.
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
• Strong understanding of System Engineering and Mission engineering analysis.
• Excellent communication skills, both written and verbal, in English.
• Strong organizational and time management skills.

Nice-to-haves

• 12+ years of experience in an engineering software environment with a BS, 10+ years with an MS, or 7+ years with a PhD.
• Experience in project engineering, systems engineering, application engineering, or consulting services.
• Ability to interact effectively with senior business managers and C-level executives.

Benefits

• Competitive salary range of $153K - $193K per year.
• Remote work flexibility.
• Opportunities for professional development and career growth.