Technical Account Manager - FA&D - Remote

Ansys - San Diego, CA

Full-time - Mid Level

Remote - San Diego, CA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Technical Account Manager (TAM) at Ansys serves as a key partner to customers, focusing on understanding their needs and aligning Ansys solutions with their business initiatives. This role involves collaborating with the Enterprise Account Manager to identify growth opportunities and coordinate technical activities that enhance customer experience and expand Ansys' footprint in the market.

Responsibilities

• Establish a long-term relationship with assigned accounts, acting as the single point of contact for all technical activities.
• Collaborate with the Enterprise Account Manager to identify strategic technical activities to achieve sales goals.
• Map customer technical requirements to Ansys solutions in specific industry verticals.
• Leverage technical resources to expand Ansys' footprint and identify opportunities for product addition and user expansion.
• Review technical support activities and ensure quality goals are met through local support managers.
• Support account-based marketing strategies to drive technology proliferation campaigns.
• Lead opportunity qualification and drive technical campaigns for complex engagements.

Requirements

• BS, MS, or PhD in Aerospace Engineering or related field.
• Minimum years of professional experience: BS+8, MS+6, or PhD+3 in an engineering software environment.
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
• Understanding of System Engineering, Model Based System Engineering, and Mission engineering analysis.
• Ability to communicate technical activities associated with the account across all physics and product lines.
• Strong interpersonal and communication skills, fluent in English.
• Strong organizational and time management skills with a sense of urgency.
• Ability to travel domestically up to 50% of the time.

Nice-to-haves

• Preferred education: BS+12, MS+10, or PhD+7 in an engineering software environment.
• 4 years of experience in project engineering, systems engineering, application engineering, or consulting services.
• Ability to interact effectively with senior business managers and C-level executives.

Benefits

• Health insurance
• 401k plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities