Technical Account Manager- New York

$85,000 - $105,000/Yr

NBC - New York, NY

Full-time - Mid Level

New York, NY

Broadcasting and Content Providers

About the position

The Technical Account Manager at NBCUniversal plays a crucial role in managing and growing partnerships with advertisers, ensuring campaign success, and supporting clients in achieving their business objectives. This position is integral to the Ad Sales organization, facilitating the full sales cycle from proposal to execution for programmatic campaigns, while maintaining high standards of operational excellence and delivering a best-in-class partnership experience.

Responsibilities

• Build and manage relationships with existing and potential new clients and agencies through routine communication.
• Support day-to-day client deliverables across the pre-sale and post-sale lifespan of PG and PMP campaigns.
• Troubleshoot and support any technical or creative issues that arise related to bid requests, win rates, optimization levers, audience targeting, pricing, fees, and more.
• Collaborate with internal cross-functional teams including Pricing, Inventory, Ad Ops, and Measurement to ensure successful campaign executions and troubleshoot client issues.
• Analyze data to understand trends and communicate actionable insights and recommendations to both internal and external partners.
• Develop campaign strategies and audience targeting recommendations that align with client and campaign KPIs.

Requirements

• 3-5 years of programmatic experience at a media company or agency
• Bachelor's Degree or equivalent experience
• Strong communication skills and attention to detail
• Passion for data, process, and customer success

Nice-to-haves

• Experience contributing to revenue, advertiser education, and advertiser satisfaction
• Excellent interpersonal and client communication skills
• Strong analytical reasoning and problem-solving skills

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• Employee discounts and perks