Technical Account Manager (TAM)

ThreatmetrixAlpharetta, GA
479d

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About The Position

The Support Engineer role at LexisNexis Risk Solutions is a critical position within the Customer Support organization, focusing on enhancing technical customer relationships. This role is part of a 24x7 global support team, providing assistance to customers regarding the LexisNexis Risk ThreatMetrix Service. The Support Engineer will address a variety of customer inquiries, ranging from simple password resets to complex troubleshooting of network connections and service integrations.

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