Ivanti

posted 14 days ago

Full-time - Mid Level
Professional, Scientific, and Technical Services

About the position

The Technical Account Manager at Ivanti plays a crucial role in communicating technical concepts and value to business executives. This position involves collaborating with regional account executives and customers to achieve business initiatives through Ivanti's solutions, thereby enabling the Everywhere Workplace. The role requires strategic planning, relationship building, and a deep understanding of business and IT transformation.

Responsibilities

  • Collaborate on an annual business plan for the region, defining targeted accounts and tasks to meet financial objectives.
  • Evangelize the vision of the Everywhere Workplace and the value positioning of Ivanti solutions.
  • Work with customers to discover technical requirements and the value of IT initiatives.
  • Coordinate qualification and mapping of Ivanti solutions to customer initiatives.
  • Document and coordinate the execution of the Technical Account Plan.
  • Assess and advise on opportunity risks, including technical and competitive risks.
  • Participate in Territory Forecast calls, campaign planning, and QBRs.
  • Work closely with Sales, Solutions, and extended teams to generate new opportunities and align on technical strategy.
  • Create and maintain relationships that transcend the sales cycle.

Requirements

  • Well-versed in Business/IT Transformation and Strategy.
  • Strong communication and presentation skills, able to present at all levels (C-Level, Tech Level, Business level).
  • High emotional intelligence (EQ) and situational fluency.
  • Master at objection handling.
  • Enterprise Architecture level understanding of technology integration with business processes.
  • Skilled in needs analysis, positioning, business justification, closing techniques, and value-based selling.
  • Strong understanding of executive engagement, sales strategies, team dynamics, and complex projects.
  • Excellent presentation skills using virtual demonstration products such as Webex, Teams, or Zoom.
  • Experience supporting the technical discovery process and correlating it to core customer business initiatives.
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