Technical Account Manager

$40,000 - $40,000/Yr

Boring Business Systems - Tampa, FL

Full-time - Entry Level

Tampa, FL

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Technical Account Manager at Boring Business Systems is a vital role focused on driving growth in Managed Network Services (MNS) through new sales, upselling to existing clients, and identifying new business opportunities. The position requires a strong emphasis on customer relationship management and sales process oversight, ensuring high standards of service and quality are maintained throughout the sales cycle.

Responsibilities

• Collaborate with Account Executives to drive new MNS business sales and upsell existing accounts.
• Travel to customer locations to build relationships and present MNS solutions.
• Oversee all aspects of the MNS sales process from initial outreach to deal closing.
• Accurately complete required documentation and organize client data.
• Deliver outstanding customer service by ensuring all pre- and post-sales activities meet high standards.

Requirements

• Proven experience in sales, preferably in IT, managed services, or technology-related industries.
• Knowledge of IT Infrastructure and a passion for technology.
• Ability to build strong client relationships and identify upsell opportunities.
• Excellent communication and interpersonal skills.
• Highly organized with attention to detail in documentation and follow-up processes.
• Valid driver's license and willingness to travel locally to client sites.

Nice-to-haves

• MBA preferred, experience considered.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Employee stock ownership plan
• Profit sharing
• Anniversary bonus
• Bonus opportunities
• Commission pay
• Uncapped commission