Technical Account Manager

Impact NetworkingGreen Bay, WI
510d

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About The Position

The Technical Account Manager (TAM) at Impact Networking serves as a dedicated point of contact for clients, ensuring effective communication and coordination between clients and the MIT Service Delivery team. The role involves providing technical guidance, support, and solutions tailored to clients' business objectives, while managing the onboarding and lifecycle of multiple clients. TAMs leverage their technical expertise to address client challenges, drive IT initiatives, and identify opportunities for upselling and cross-selling services.

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