Technical Account Manager
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About The Position
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. This position is a heavy client-facing role within Comcast Business, serving as a client liaison and point of contact for several highly complex enterprise clients. The role focuses on partnering with internal cross-functional teams and vendors to resolve complex break/fix scenarios, engaging broader teams as necessary. The individual will serve as the highest tier operational support for various cross-functional teams, leading activities focused on restoration of outages and achieving continuous improvement for clients. The ideal candidate will have a level of knowledge and experience in both network engineering and project management.
