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About the position
We are seeking a skilled ServiceNow Architect to join our team. The ideal candidate will have hands-on experience in designing business architecture and delivering technical roadmaps, application blueprints, data models, and system overlays for business processes. This role involves decomposing business requirements against technical standards, identifying current technical gaps, and determining the necessary application modules. The candidate will also conduct risk assessments, manage governance processes, and resolve issues related to business architecture. A deep knowledge of ServiceNow applications, including out-of-the-box configurations, business rules, and data tables, is essential, as well as an understanding of the impacts of plugin and store app installations. The ServiceNow Architect will provide technical leadership for integration, testing, and operations of their assigned platform workstream, such as ITOM or SACM.
Responsibilities
- Design business architecture and deliver technical roadmaps.
- Create application blueprints and data models.
- Develop system overlays for business processes.
- Decompose business requirements against technical standards.
- Identify current technical gaps and necessary application modules.
- Conduct risk assessments and manage governance processes.
- Resolve issues in business architecture.
- Provide technical leadership for integration, testing, and operations of assigned platform workstream.
Requirements
- Hands-on experience in designing business architecture.
- Deep knowledge of ServiceNow applications and configurations.
- Experience with business rules and data tables in ServiceNow.
- Understanding of the impacts of plugin and store app installations.
