Deloitte - Chicago, IL

posted 5 months ago

Full-time - Senior
Chicago, IL
Professional, Scientific, and Technical Services

About the position

The Technical Asset Project Senior Manager role at Deloitte is a pivotal position within the Human Capital Team, focusing on the management and delivery of complex technical projects that enhance organizational performance through innovative Human Capital solutions. This role requires a seasoned professional who can effectively oversee a team of Technical Asset Managers, Business Analysts, and project management office roles, ensuring that all projects align with the strategic goals of the organization. The Senior Manager will be responsible for planning, coordinating, and delivering a variety of technical projects, which includes managing project timelines, scope prioritization, cost management, and performance risks. In this capacity, the Senior Manager will act as a bridge between technical and non-technical team members, translating customer needs into world-class solutions. This involves collaborating with internal and vendor peers, executives, and line of business partners to ensure project success. The role also emphasizes the importance of Agile and Scrum methodologies, requiring the Senior Manager to lead and coach teams that are new to these practices. The successful candidate will oversee the documentation of User Stories and Acceptance criteria in Jira, manage risks, and ensure that all teams are aligned towards achieving end-to-end solution success. Additionally, the Senior Manager will play a crucial role in promoting a healthy work environment, utilizing team velocity metrics to size Sprints appropriately, and ensuring that Scrum ceremonies are conducted effectively. The position demands a proactive approach to problem-solving, with the expectation that the Senior Manager will make critical decisions in the absence of clear guidelines or Product Owner participation. This role is not only about managing projects but also about motivating high-performance teams and fostering a culture of continuous improvement.

Responsibilities

  • Oversee status of all Human Capital Software projects and accurately report on that to Senior Leadership
  • Collaborate / Align technical and non-technical team members to translate customer needs into world-class solutions
  • Play a key role in bridging technical and business aspects, ensuring that the scopes are feasible, aligned with technical capabilities' roadmap, market maturity, and targeted towards tangible business values
  • Lead / Coach teams new to Agile / Scrum methodologies
  • Collaborate with the business to prioritize and define Epics and User Stories
  • Oversee documentation of User Stories and Acceptance criteria in Jira
  • Identify / Manage / Mitigate risks to prevent issues
  • Align / Ensure end-to-end solution success and readiness
  • Work collaboratively to guide new teams thru the forming, storming, and norming phases
  • Provide / Accept continuous feedback in the spirit of continuous improvement
  • Ensure Scrum ceremonies are collaborative, occur on time, and adhere to 'best practice'
  • Promote a healthy and sustainable work environment by using teams' average velocity to properly size Sprints
  • Coordinate cross functionally to remove blockers and manage dependencies
  • Continuously drive execution and accountability
  • Monitor / Communicate solution status of all teams' projects
  • Determine what's important and make solution decisions in the absence of clear guidelines or Product Owner participation
  • When needed, do 'whatever it takes' to ensure success
  • Experience motivating high performance teams
  • Coach PMs / SMs / BAs
  • Lead team of approximately 13 Technical Asset Managers, Business Analysts, and project management office role

Requirements

  • Bachelor's degree
  • 8+ years of Scrum Master experience
  • 8+ years of technical experience managing development teams
  • 8+ years of experience in Agile/Scrum
  • 8+ years of JIRA/Confluence experience
  • 8+ years of familiarity with cloud technologies (AWS, GCP, Azure)
  • 6+ years of experience leading cross-functional teams to identify, scope, and build GenAI/Machine Learning solutions
  • 8+ years coaching junior level team members
  • 8+ years of experience with financial/budget management and complex cost-benefit analysis
  • 8+ years of experience prioritizing/managing a Portfolio of related projects
  • Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.

Nice-to-haves

  • Bachelor's degree in Computer Science or Engineering
  • Master's degree in Business
  • PMP or other accredited Project Management certifications
  • 5+ years of product building experience
  • 5+ years in AI product management methodologies
  • Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)
  • 5+ years of development/coding experience
  • 4+ years of GenAI/Machine Learning knowledge
  • 5+ years of DevOps awareness
  • 5+ years of experience with HRM Systems - SAP, Oracle, SuccessFactors, Workday

Benefits

  • Discretionary annual incentive program based on individual and organizational performance
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