TECHNICAL COMMUNICATIONS PROJECT MANAGER

$60,700 - $164,900/Yr

Intralox - Washington, DC

Full-time - Mid Level

Washington, DC

1,001-5,000 employees

Merchant Wholesalers, Nondurable Goods

About the position

The Technical Communications Project Manager at Intralox is responsible for overseeing the development and delivery of technical documentation for the ARB Equipment product line. This role requires strong project management, organizational, and technical writing skills to ensure high-quality documentation is produced efficiently. The position involves collaboration with various stakeholders and departments to drive positive change in a fast-paced environment.

Responsibilities

• Manage the development and delivery of technical communications from initiation to closure.
• Collaborate with cross-functional teams to identify documentation needs and propose effective solutions.
• Ensure clear requirements before development starts and manage scope creep.
• Identify and secure necessary resources in collaboration with managers and workforce analysts.
• Set and manage timelines and milestones critical to project success.
• Anticipate, identify, manage, and resolve issues and risks, escalating to management as needed.
• Maintain clear, proactive, and systematic communication with all stakeholders.
• Contribute to the development and improvement of team processes and deliverables.

Requirements

• B.S. or B.A. from an accredited university and/or 5+ years of experience in Project Management, Product Management, or a related field.
• Proven track record in managing technical projects involving multiple cross-functional team members and stakeholders.
• Experience with authoring in component content management systems (CCMS), such as Tridion, Author-it, or similar system.
• Confident, credible, resilient, proactive, open to feedback, and results-oriented.
• Strong collaborator who is trustworthy and can create alignment without formal authority.
• Commercially minded, with the ability to conceptually grasp and communicate technical information to customers and to internal teams.
• Proficiency in Microsoft Office Programs and Smartsheet.
• Willingness to travel up to 25%.

Nice-to-haves

• PMP or formal Project Management training
• Experience in managing documentation projects
• Experience in the material handling or warehouse industry
• Technical knowledge of electro-mechanical devices.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Paid time off
• 401K
• Flexible spending account
• Life and AD&D insurance
• Long term care
• Tuition reimbursement
• Additional voluntary benefits