Technical Consultant I, UPS Risk Control

Liberty Mutual - Harrisburg, PA

Full-time - Mid Level

Harrisburg, PA

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Senior Consultant UPS Risk Control provides specialized loss prevention consulting services, focusing on identifying and mitigating risks for customers. This role involves extensive research, data analysis, and the development of actionable recommendations to enhance customer safety and operational efficiency. The consultant will work closely with clients to understand their needs, assess their performance against industry standards, and implement effective risk management strategies.

Responsibilities

• Conduct extensive research and data collection to identify customer's sources of risk, loss, and costs.
• Compile facts from on-site visits and various reports to assess existing processes and determine severity/frequency of problems.
• Assess and benchmark customer performance against internal and industry standards.
• Interpret and analyze data to determine the best course of action for customer risk services needs.
• Utilize advanced software applications to find innovative solutions to customer risk management challenges.
• Conduct cost-benefit analysis to evaluate the financial impact of recommended improvements.
• Prepare technical reports that evaluate data and outline action plans for improved practices.
• Maintain effective partnerships with customers and ensure clear communication regarding services and support materials.
• Participate in training and development of customers and oversee the implementation of programs.
• Provide technical support to assist with the implementation of recommendations and action plans.

Requirements

• Strong communication and listening skills to develop and maintain customer relationships.
• Proven ability in advanced research, evaluation, and analysis functions.
• Effective leadership qualities and the ability to engage with all levels of an organization.
• Advanced understanding of loss prevention products, services, and operations.
• Demonstrated technical skills in risk assessment, risk analysis, and solutions management.
• Bachelor's degree or equivalent in mathematics, engineering, or a related area, plus a minimum of 3 years of directly related consulting experience.
• Previous experience in loss prevention may substitute for formal education; an advanced degree may substitute for 2 years of experience.

Nice-to-haves

• Master's degree or relevant certifications preferred.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and professional development opportunities.