Appian - Mclean, VA
posted 4 days ago
About the position
Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. We are seeking a Technical Consultant to join our Customer Success Public Sector team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software solutions using Appian's low-code platform for our commercial clients. This includes working within an agile environment to understand our client's business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You will also collaborate with client's technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.
Responsibilities
- Engage with customers post-sales to develop software solutions on the Appian platform.
- Work throughout the entire project life-cycle to define, design, develop and implement custom software solutions.
- Understand client's business processes and technical needs in an agile environment.
- Launch new relational data models in production.
- Develop APIs to integrate with multiple systems.
- Collaborate with client's technical teams and business users throughout the software and development life cycle.
- Drive adoption by empowering clients to build process applications independently.
Requirements
- Ability to work with clients to define business processes and gather functional and technical system requirements.
- Excellent communication skills and passion for technology and continuous learning.
- History of success on cross-functional teams; experience building products using agile methodologies.
- Basic understanding of object-oriented programming and experience with relational databases and database design/data modeling.
- SQL skills including writing queries, joins, views, etc.
- Knowledge of software testing practices and integrations experience using APIs such as REST and SOAP.
Nice-to-haves
- Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.
