Altimeter Solutions - San Diego, CA
posted 14 days ago
Full-time
San Diego, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
About the position
The Technical Content Writer will be responsible for creating and managing process documents for the Quality Management System (QMS) at Altimeter Solutions. This role involves collaborating with various departments to ensure that all documentation is clear, concise, and compliant with industry standards. The writer will also analyze existing documents and manage tasks efficiently to meet deadlines while maintaining communication with stakeholders.
Responsibilities
- Create and manage process documents for the Quality Management System (QMS) using Microsoft Office products.
- Collaborate with subject matter experts (SMEs) to write and edit business process documents, user guides, forms, templates, and checklists.
- Analyze documents developed by external personnel and update them to ensure compliance with requirements.
- Analyze document creation and change requests with assistance from SMEs and approve or reject requests based on analysis results.
- Manage and track tasks to completion, ensuring timely and efficient task completion.
- Maintain regular status updates for each assigned task to communicate task status to stakeholders.
- Work on multiple projects simultaneously to meet deadlines and complete tasks independently.
Requirements
- Bachelor's degree in English or related field with a focus in professional writing, technical writing, or English Language preferred, with a minimum of 3 years of related work experience, or an Associate's degree with a minimum of 6 years of related work experience.
- Excellence in professional/technical writing, editing, and researching, specifically process documents or equivalent.
- Proficiency in Microsoft Office (including Visio and SharePoint).
- Experience with using workflow capabilities and functionalities within Microsoft SharePoint preferred.
- Strong written and verbal communication, critical thinking, analysis, writing, editing, research, and attention to detail abilities.
- Efficient with time management and task management.
