Veeva Systems - Raleigh, NC

posted 11 days ago

Full-time - Mid Level
Remote - Raleigh, NC
1-10 employees
Professional, Scientific, and Technical Services

About the position

The Technical Curriculum Developer at Veeva Systems is responsible for creating innovative learning content for Veeva's customers, partners, and employees, focusing on technical and administrative training related to Veeva software. This role involves translating complex topics into engaging educational experiences and requires a strong background in curriculum development for technical SaaS products. The position emphasizes collaboration with subject matter experts and stakeholders to ensure the accuracy and effectiveness of training materials, while also adapting to product enhancements and industry best practices.

Responsibilities

  • Conduct instructional research and task analysis on learner and role context.
  • Apply adult learning theory to design engaging training experiences and develop associated learning assets.
  • Use modern authoring tools to build, deploy, and update courses in various interactive formats.
  • Ensure training content aligns with industry best practices and regulatory requirements for clinical trials.
  • Translate complex technical subjects into clear and concise instruction for users.
  • Manage the end-to-end curriculum development process from analysis to evaluation.
  • Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy.
  • Develop a working knowledge of Veeva products and underlying technologies.
  • Develop instructionally sound assessments for knowledge and job performance.
  • Lead instruction of pilot materials in internal/external training sessions.
  • Assist with the creation and maintenance of course lab environments and data sets.
  • Partner with the Project Manager to drive projects with accuracy and transparency.
  • Stay current with industry trends and enhance training delivery methods.
  • Provide solutions and bring innovation to training and enablement strategy.

Requirements

  • 3+ years of curriculum development experience, including writing technical learning content for software products.
  • Expertise using tools to create and publish interactive courseware (e.g., Articulate 360, Camtasia).
  • Excellent written, visual design, and verbal communication skills.
  • Deep understanding of the life sciences industry, particularly in Clinical Operations.
  • Consistent track record of delivering quality projects on time.
  • Ability to collaborate and work independently in a high-performing team.
  • Strong interpersonal skills to build productive relationships across business lines.
  • Bachelor's degree or equivalent experience.
  • Demonstrated ability to flexibly take on new challenges.

Nice-to-haves

  • Master's degree in Instructional Design or related field.
  • Certifications in instructional design or curriculum development (e.g., ATD, CPTD).
  • Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines.
  • Experience with Veeva products or similar life sciences SaaS platforms.
  • A portfolio of previously developed course materials.

Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
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