Technical Curriculum Developer - Pharmacovigilance Software (Remote)

$65,000 - $140,000/Yr

Veeva Systems - Seattle, WA

Full-time - Mid Level

Remote - Seattle, WA

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

The Technical Curriculum Developer for Pharmacovigilance Software at Veeva Systems is responsible for creating innovative learning content aimed at enhancing the skills of Veeva customers, partners, and employees in using Veeva's software products. This role involves translating complex technical topics into engaging educational experiences across various formats, ensuring that the training is accessible and effective for different learner personas. The position requires a strong background in curriculum development, instructional design, and technical software skills, with a focus on continuous learning and collaboration with subject matter experts.

Responsibilities

• Conduct instructional research and task analysis on learner and role context.
• Apply adult learning theory to design engaging training experiences and develop associated learning assets.
• Use modern authoring tools to build, deploy, and update courses and supporting materials in various interactive formats.
• Translate complex technical subjects into clear and concise instruction for both functional and technical users.
• Manage the end-to-end curriculum development process, from initial analysis to design, development, implementation, and evaluation.
• Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy.
• Develop a working knowledge of various capabilities of Veeva products and underlying technologies.
• Develop instructionally sound knowledge, skill, and job performance-based assessments.
• Lead instruction of pilot materials in internal/external first-teach and Train-the-Trainer classes.
• Assist with the creation, configuration, and maintenance of course lab environments and associated data sets required for case studies and lab exercises.
• Partner with the Project Manager to drive projects with accuracy, transparency, and a commitment to meeting deadlines.
• Stay current with industry trends, best practices, and new technologies to enhance training delivery methods.
• Provide solutions and bring innovation to training and enablement strategy and processes.

Requirements

• 3+ years of curriculum development experience, including writing administrator or technical learning content for software products with hands-on interactivity.
• Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems).
• Excellent written, visual design, and verbal communication skills.
• Life sciences industry experience, with a strong understanding of Safety (pharmacovigilance, drug safety, regulatory compliance).
• Consistent track record of accountability in delivering quality projects on time.
• Ability to both collaborate and work independently in a high-performing, adaptive team.
• Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business.
• Demonstrated ability to flexibly take on new challenges and pivot direction if needed.
• Bachelor's degree or years of relevant experience.

Nice-to-haves

• Master's degree in Instructional Design or related field.
• Certifications in instructional design or curriculum development (e.g., ATD, CPTD).
• Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines.
• Experience with Veeva products or similar life sciences SaaS platforms.
• Able work portfolio of previously developed course materials.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Work from home
• Vision insurance
• Life insurance