Technical Customer Care Specialist I
Cox Communications•Wichita, KS
386d•$33,010 - $49,400
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About The Position
The Technical Customer Care Specialist is responsible for providing exceptional support to clients through various communication channels, including phone, email, and chat. This role involves resolving application and product issues, answering routine customer inquiries, and maintaining expert-level knowledge of the company's products and processes. The specialist will log customer interactions in the CRM tool and facilitate communication with other departments to ensure client concerns are addressed effectively.
