Technical Editor, Brand & Editorial Team

Ciena - Baltimore, MD

Full-time - Mid Level

Onsite - Baltimore, MD

Telecommunications

About the position

The Technical Editor at Ciena plays a crucial role in supporting the content marketing efforts of the Brand and Editorial Team. This position focuses on providing editorial support and guidance to ensure the creation of high-quality B2B marketing content that aligns with Ciena's brand guidelines. The Technical Editor will edit various marketing materials, collaborate with subject matter experts and copywriters, and manage multiple content projects in a fast-paced environment.

Responsibilities

• Review and edit marketing assets to enhance quality, clarity, consistency, and flow.
• Correct spelling and grammar within marketing assets and ensure adherence to Ciena's editorial style and brand guidelines.
• Work with brand, legal, portfolio, and other digital teams to ensure marketing assets meet internal standards for publishing.
• Provide content authors with recommendations on organization, clarity, and tone.
• Create templates and guides to help writers produce marketing assets and their content components.
• Stay current on new developments in technical writing, editing, publishing, and AI.
• Manage tasks and information flow using our content operations platform Optimizely and ensure on-time completion of assets.
• Engage freelancers for editorial support as needed.

Requirements

• Bachelor's degree in English, Communications, Writing, or a related field.
• 8+ years of professional experience in editing and writing (preferably in technical fields such as Networking/Telecommunications, Information Technology, Cybersecurity, Engineering).
• Excellent written and verbal communication/presentation skills.
• High attention to detail, quality assurance, and brand governance.
• Strong understanding of marketing content, from high-level brand messages to product/solution-oriented communications.
• Familiarity with multiple style manuals; capable of developing and refining in-house style.
• Excellent communicator and collaborator who can achieve consensus among cross-functional global teams.
• Strong organizational skills and ability to handle multiple tasks with tight deadlines at the same time.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, SharePoint, and content operations platforms.

Benefits

• Medical, dental, and vision plans
• Participation in 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time