Technical Enablement Developer, Worldwide Tech Field Enablement Production Team

$71,600 - $160,300/Yr

Amazon - Arlington, VA

Full-time - Mid Level

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Technical Enablement Developer at Amazon Web Services (AWS) is responsible for creating and curating high-quality learning experiences that support the technical field, including solutions architects and customer solutions managers. This role combines content design and development with technical expertise to enhance the skills of AWS employees, ensuring they can effectively serve customers. The developer will work collaboratively with subject matter experts (SMEs) to design innovative training solutions that meet the evolving needs of the technical field.

Responsibilities

• Build enablement content for the technical field using various learning methods including microlearning and traditional approaches.
• Collaborate with audience representatives and SMEs to understand training needs and develop technically accurate training materials.
• Lead working sessions with project SMEs and stakeholders to drive innovative design.
• Own projects from start to finish, including content development, reviews, and publishing.
• Propose innovative approaches to enablement, leveraging automation and generative AI.
• Become an internal SME on AWS solution development and customer support to create relevant enablement content.

Requirements

• 3+ years of experience in curriculum/training design/development or enablement design/development.
• Bachelor's degree in instructional design, instructional technology, or a related field.
• 2+ years of experience in technical subject matter and/or AWS Cloud services, with the ability to communicate complex concepts clearly.
• 3+ years of experience developing various types of learning content using authoring tools like Articulate 360 and Adobe Creative Suite.
• 2+ years of writing/editing experience.

Nice-to-haves

• AWS Certification (Cloud Technologist, Solutions Architect, SysOps Administrator, Developer).
• 1+ years of experience using generative AI for training development.
• 3+ years of experience in IT domains.
• Graduate certificate or degree in instructional design or adult learning.
• Degree or certificate in a technical field or 5+ years in a technical industry.
• 4+ years of experience conducting quality analysis reviews of instructional materials.
• Experience with LMS architecture and deployment.

Benefits

• Comprehensive medical, financial, and other benefits.
• Equity and sign-on payments as part of total compensation package.
• Flexible working culture to support work-life balance.