Technical Field Engineer CRM - Seattle / Spokane / Tacoma

$90,000 - $114,000/Yr

Medtronic - Spokane, WA

Part-time - Entry Level

Spokane, WA

10,001+ employees

Miscellaneous Manufacturing

About the position

The Technical Field Engineer for Cardiac Rhythm Management (CRM) at Medtronic is responsible for leading education and training activities for customers and employees in the CRM sector. This role involves collaborating with various teams to enhance regional performance, providing technical expertise, and ensuring effective communication of product updates. The position requires a strong focus on customer relationships and the ability to deliver tailored training to improve the technical and sales skills of the field teams.

Responsibilities

• Lead regional customer and employee education and training activities for CRM procedures and product launches.
• Train and educate internal teams and external customers on CRM products and solutions.
• Coordinate new-hire training and ensure accountability to hiring managers.
• Deliver competitive training to field service and sales staff.
• Enhance relationships with stakeholders through strategic education on Medtronic products.
• Translate complex technical messaging and resolve technical issues for customers.
• Collaborate with sales leadership to develop strategic training that meets business goals.
• Build and maintain high trust relationships with key customers.

Requirements

• Bachelor's Degree plus a minimum of 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or Implantable Medical Device Industry.
• Advanced Degree in engineering or nursing.

Nice-to-haves

• Degree in biomedical engineering or nursing
• Experience in Cath Lab, EP Lab, hospital/clinic, or cardiology
• Experience teaching and educating medical personnel
• Thorough knowledge of cardiac medical terminology
• Excellent customer service skills
• Proven ability to build positive relationships across organization levels
• Excellent interpersonal and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Expertise with Microsoft tools and business applications
• IBHRE certification (required at Sr and Prin level)

Benefits

• Health, Dental and Vision Insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life Insurance
• Long-term Disability Leave
• Dependent Daycare Spending Account
• Tuition Assistance/Reimbursement
• Incentive Plans
• 401(k) Plan with Employer Contribution and Match
• Short-term Disability
• Paid Time Off
• Paid Holidays
• Employee Stock Purchase Plan
• Employee Assistance Program