Technical Field Engineer CRM - Seattle / Spokane / Tacoma

$90,000 - $114,000/Yr

Medtronic - Tacoma, WA

Part-time - Entry Level

Tacoma, WA

10,001+ employees

Miscellaneous Manufacturing

About the position

The Technical Field Engineer for Cardiac Rhythm Management (CRM) at Medtronic is responsible for leading education and training activities for customers and employees in the CRM sector. This role involves collaborating with various teams to enhance regional performance, providing technical expertise, and ensuring effective communication of product updates. The engineer will also engage in strategic partnerships to develop training programs that align with business goals, while building strong relationships with key stakeholders.

Responsibilities

• Lead regional customer and employee education and training activities for CRM procedures and product launches.
• Train and educate internal teams and external customers on CRM products and solutions.
• Coordinate new-hire training and ensure accountability to hiring managers.
• Deliver tailored training on Medtronic and competitive products to enhance technical and sales skills.
• Translate complex technical messaging and resolve technical issues for customers.
• Collaborate with sales leadership to develop strategic training that meets business goals.
• Build and maintain relationships with key customers to reinforce Medtronic's technical competency.

Requirements

• Bachelor's Degree plus a minimum of 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or Implantable Medical Device Industry, or an Advanced Degree in engineering or nursing.
• Thorough working knowledge of cardiac medical terminology and the medical device industry.
• Excellent customer service and interpersonal skills.

Nice-to-haves

• Degree in biomedical engineering or nursing
• Experience in Cath Lab, EP Lab, hospital/clinic, or cardiology
• Experience teaching and educating medical personnel
• Proven ability to build and maintain positive relationships across organizational levels
• Expertise with Microsoft tools and other business applications (e.g., SalesForce.com)
• IBHRE certification (required at Sr and Prin level)

Benefits

• Health, Dental and Vision Insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life Insurance
• Long-term Disability Leave
• Dependent Daycare Spending Account
• Tuition Assistance/Reimbursement
• Incentive Plans
• 401(k) Plan with Employer Contribution and Match
• Paid Time Off
• Paid Holidays
• Employee Stock Purchase Plan
• Employee Assistance Program